Comal County Water Oriented Recreation District (WORD)

Job Posting – Operations Manager, WORD of Comal County
Closing Date: Open until filled

Instructions to Apply

Submit the following to WORD of Comal County via email : Mike@wordcc.com or Mail: PO Box 2789, Canyon Lake, TX 78133, or In-person at 1928 FM 2673, Canyon Lake, TX 78133:

  1. Cover letter
  2. Resume & Curriculum Vitae (CV)
  3. List of three professional references that are willing to be contacted

All applications will be reviewed and candidates will be selected for interviews. Applications that are incomplete or containing errors will not be considered.

Applicants must be able to prove employment eligibility, able to pass a criminal background check and credit check.
Relocation stipend may be available for out of state applicants.

WORD of Comal County is an Equal Opportunity Employer.

Comal County
Water Oriented Recreation District
Job Description

Job Title: Operations Manager
Salary: Starting range $60,000 – $70,000 – Dependent on qualifications and ability
Hours: Variable – Minimum M-F 8:30 a.m. – 5 p.m., summer weekend work and heavy number of hours required.
Reports To: Water Oriented Recreation District (WORD) General Manager
Location: Canyon Lake, TX
FLSA Status: Salaried – Exempt
Benefits offered:Paid Vacation, Medical, Dental, Vision, Sick Time, Bereavement & FMLA Leave, Retirement Match

SUMMARY

Responsible for oversight of a parks and recreation special district with taxing and legislative authority, encompassing over 30 miles of the Guadalupe River and Canyon Lake and the surrounding areas within Comal County at the direction of the General Manager. Supervises full time, seasonal and contract personnel.

The successful candidate will have a host of variable skills and abilities. This position mixes office and field work and has both physical requirements and creative/organizational/planning requirements. In addition, interpersonal and communication skills are imperative.

SUPERVISION RECEIVED

Works under direct supervision of the GM. May also receive supervision and direction from the WORD Board member serving as Personnel Director or the entire WORD Board of Directors, as the result of Board decision.

SPECIFIC DUTIES

  • Contract compliance and oversight field work
  • Communication via phone, in-person, and email with WORD permit holders, governmental entities, and the general public.
  • Plan and execute special events that promote community involvement, including at least one major event (2,000 people) per year.
  • Driving throughout District to oversee contracts and activity and to deliver signage, bags, etc. Maintaining presence at Parks to assist with operations and management as needed.
  • Board meeting preparation and presentations.
  • Committee work to include planning and policy creation.
  • Oversee all inventory stock and proactively order as needed.
  • Network with other agencies to form partnerships.
  • Supervise full-time and seasonal staff including some HR (Interviewing, hiring, discipline) and payroll.
  • Perform audits of WORD businesses
  • Oversee all WORD services including tax administration, health & sanitation contractors, District issues.
  • Fill in as-needed for any staff member duties.
  • Emergency management to include rainfall tracking/flooding/notification of businesses, and flood siren triggering.
  • Serve as liaison with community organizations
  • On-water work as needed including hazard assessment, buoys, invasive species.
  • Cross training in General Management and Tax Administration.
  • Extensive weekend work mandatory.

GENERAL DUTIES

  1. Working at the discretion of the GM to promote a healthy relationship among Comal County residents, business owners, visitors/tourists, and the general public through education and providing a positive environment.
  2. Carrying out policies, directives, and mandates of the Board as directed by the GM.
  3. Attendance and input on any standing and specially appointed committees and Board meetings of the District to ensure knowledge of all WORD matters.
  4. Create and implement special programs and projects to achieve objectives of the District.
  5. Promotion of environmental and natural resource sensitivity.
  6. Performing such other duties and functions as required by the needs of the district as directed by the manager or established by the Board of Directors.

Note: The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position or is assigned by the GM, Board, or Committee Chair.

QUALIFICATIONS

Education: A Bachelor’s Degree or higher is required. Recreation Management or Public Administration preferred.

Experience – REQUIRED SKILLS

  • Experience in an office setting
  • Computer proficiency/mastery in Microsoft Office Suite (Word, Excel, Publisher, etc.), Google Drive, ability to learn other platforms
  • Outdoor recreation knowledge and ability. (e.g. swimming, kayaking, fishing, general boat & water safety)
  • Excellent oral and written communication skills
  • Financial statement experience or ability to learn quickly
  • Experience in event planning and operation
  • Organization and ability to multi-task

Other required qualifications:

Physical: Must be able to perform strenuous work in the outdoors under all weather conditions for extended time periods, which may include standing/walking/hiking, climbing/balancing, stooping/kneeling, kayaking/rafting/canoeing/boating/swimming, crouching/crawling, and lifting/moving up to 50 pounds.

Ability to swim across the river or equivalent distance in a swimming pool (not required if applicant is lifeguard certified by Red Cross, EMS, or White Water Rescue – must produce current certification).

Language: Ability to read, write, and understand the English language.

Math: Ability to add, subtract, multiply, divide, and calculate percentages.

Reasoning: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several variables in standardized situations.

The successful candidate will combine a love for the outdoors and water activities with the ability to professionally manage personnel, work with tax administration and contractors, plan large events, and handle all potential duties associated with running an office and Governmental entity.

In a nutshell, this position works under the supervision of the General Manager to oversee all WORD standard operations and assist with Park operations. It is an extremely heavy workload in the summer. It requires someone that has a brain and can use it, possesses common sense, and has the interpersonal skills to get along with and communicate with anyone and everyone. This is not a job for everyone. It has prolonged periods of high stress and some slow times. It can be a very rewarding job but has some duties and hours that are dirty, hot, difficult, and stressful.

CERTIFICATES, LICENSES, REGISTRATION

1. A valid Texas driver’s license or ability to obtain and safe driving record.

THIS JOB DESCRIPTION IS NOT A CONTRACT OF EMPLOYMENT. ALL EMPLOYEES OF WORD ARE EMPLOYEES AT WILL. THE BOARD OF DIRECTORS OF WORD RETAINS THE RIGHT TO MODIFY OR AMEND THIS JOB DESCRIPTION AT ANY TIME.