COVID-19: protecting public health
HEALTH & SAFETY POLICY: WORD of Comal County
POLICY: The virus that causes COVID-19 can be spread to others by infected persons who have few or no symptoms. Due to the hidden nature of this threat, it is the policy of WORD of Comal County to require the following:
- NO PUBLIC ENTRANCE INTO WORD OFFICE WITHOUT PRIOR PERMISSION. All persons wishing to enter the building must call or email prior to being admitted at (830) 907-2300 or info@wordcc.com.
- FACE COVERING REQUIRED IN ORDER TO ENTER PREMISES. All persons over the age of ten (10), including employees, customers, visitors, invitees, and contractors (“Patrons”) who enter this business must wear a face covering over their nose and mouth, such as a homemade mask, scarf, bandana , or handkerchief. The requirement of a face covering does not apply if covering the nose and mouth poses a greater mental or physical health, safety, or security risk, such as anyone who has trouble breathing, or is unconscious, incapacitated. Or otherwise unable to remove the cover without assistance.
The full policy is posted on display case at the WORD office.
Current Lake &
River Conditions
- Guadalupe River @ Spring Branch (Upper): 64.9 cfs
- Guadalupe River @ Sattler (Lower): 61.2 cfs
- Guadalupe River @ New Braunfels: 107 cfs
- Canyon Lake Reservoir: 903.58 ft
For more flow rates, visit the USGS website.
Online Payment System Live
Business owners can now pay monthly or quarterly taxes online. In order to pay online, businesses must first register with the activation key that was mailed out with 4th Quarter Tax Returns. If you did not receive one, email the WORD office at info@wordcc.com or call (830) 907-2300.
The processing fee to pay with a credit card is 2.4 percent. There is no charge for online payments made with an e-check. Businesses reporting zeros can also remit a tax form online.
- 1st Quarter WORD taxes (January – March 2020) have been deferred until July 20, 2020. No payments or reporting for the 1st quarter are due until that time.
- Effective April 15, the WORD tax rate for 2nd Quarter taxes (April – June 2020) has been reduced to zero. This means that businesses do not have to collect or remit any taxes from customers for the second quarter.
We are hopeful that these steps will aid local businesses and the visiting public to recover from the current impact of restrictions.
Current Lake &
River Conditions
- Guadalupe River @ Spring Branch (Upper): 64.9 cfs
- Guadalupe River @ Sattler (Lower): 61.2 cfs
- Guadalupe River @ New Braunfels: 64.0 cfs
- Canyon Lake Reservoir: 903.58 ft
For more flow rates, visit the USGS website.
Online Payment System Live
Business owners can now pay monthly or quarterly taxes online. In order to pay online, businesses must first register with the activation key that has been emailed to you. If you did not receive one, email the WORD office at info@wordcc.com or call (830) 907-2300.
The processing fee to pay with a credit card is 2.4 percent. There is no charge for online payments made with an e-check. Businesses reporting zeros can also remit a tax form online.
Latest News
Miles of the Guadalupe in the District
Canyon Lake Miles of Shoreline
Canyon Lake Surface Acres of Water
Resources
Learn Our Water Laws
YOUR SAFETY IS IMPORTANT TO US! Please follow all water laws and safety advice while utilizing our waterways.
CREDIT: WORD of Comal County River Rules from Iniosante.

For more information about New Braunfels river laws, visit tubeinnewbraunfels.com.
Guadalupe River Laws
The river laws in the unincorporated area of Comal County (Canyon Lake) are different than the laws within the City of New Braunfels. The chart above lists these differences on the Guadalupe River only.
